Welcome to the Verus Yazılım Hizmetleri A.Ş. website (the “Website”). This Privacy Policy outlines Verus Yazılım Hizmetleri A.Ş. ("we", "our", or "the Company") practices regarding the collection, use, and protection of information from users and customers who access our Website or communicate with us through other channels, including but not limited to our API, support calls, and emails (collectively: "the Services"). This Privacy Policy reflects our commitment to protecting your personal information while delivering high-quality services.
1. Overview
1.1. This Privacy Policy explains what information we collect when you use our Website or communicate with us in any other way. It also outlines why and how we use this information and informs you of your rights regarding your personal data.
1.2. We may collect and process personal information that identifies you directly or indirectly when you use our Website or Services. This information can be provided by you (e.g., submitting a contact form) or collected automatically (e.g., analyzing behavior on our Website).
1.3. Providing your personal information is voluntary. However, certain services or features may not be available if you choose not to provide this information.
2. Who are we?
We are Verus Yazılım Hizmetleri A.Ş. Our office is located at:
Harbiye Mah. Darülbedai Cad., İstanbul Lütfi Kırdar Kongre Merkezi Blok No:4, İç kapı No:2, Şişli / İstanbul / Turkey.
You can contact us by post at the above address or via email at info@ver.us
3. What information do we collect, how do we use it, and how long do we retain it?
We collect two types of information:
3.1. Non-Personal Information:
* This includes aggregated usage data and technical information automatically transmitted by your device. Examples include browser type, operating system, language preferences, IP address, and browsing behavior.
* We use this data to analyze performance, optimize user experience, and improve our Services.
3.2. Personal Information:
* When you contact us through our Services, we may collect your name, phone number, and email address.
* If you subscribe to our newsletter, we will collect your name and email address.
* We record your IP (Internet Protocol) address when you access our Website.
* If we combine Personal and Non-Personal Information, we treat the combined data as Personal Information.
Purpose of Processing Personal Information:
* To provide and improve our Services.
* To communicate with you about updates, inquiries, or support.
* To optimize performance and conduct analytics.
* To comply with legal obligations and detect unlawful activity.
* To respond to your requests and support troubleshooting efforts.
Retention of Personal Data: We retain personal data only as long as necessary to fulfill the purposes described above, respond to requests, or comply with legal obligations. Data retention periods depend on the type of information and purpose, ensuring outdated or unnecessary data is deleted promptly.
Note: We do not retain credit card information.
4. Legal basis for processing your data
We process your personal data based on the following legal grounds:
* Your consent.
* Performance of a contract between you and us.
* Our legitimate interest, where applicable.
5. International transfers of data
Your information may be transferred outside the European Economic Area (EEA). When such transfers occur, we ensure adequate data protection by:
* Transferring data to countries approved by the European Commission.
* Entering into legal agreements that comply with data protection laws.
6. Your rights as a data subject
As a data subject, you have the following rights:
6.1. Access and Correction: You can request details of the personal data we hold about you and request corrections if the information is inaccurate or incomplete.
6.2. Withdrawal of Consent: If we process your data based on your consent, you can withdraw your consent at any time.
6.3. Data Portability: If applicable, you may request a copy of your data in a machine-readable format for transfer to another provider.
6.4. Right to Erasure: You can request that we delete your personal data under certain circumstances.
6.5. Restriction of Processing: You can request that we temporarily stop processing your data if you believe the processing is unlawful.
Please note that these rights are subject to legal and regulatory limitations.
7. Your right to complain
If you have any concerns about how we process your personal data, please contact us directly at info@ver.us so we can resolve your issue.
If you are a resident of the EU, you may also lodge a complaint with your local data protection authority.
8. How do we safeguard your information?
We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. These measures include:
* Secure data storage systems
* Encryption of sensitive data (e.g., SSL technology).
* Access controls and regular security assessments.
While we strive to protect your data, no security system is impenetrable. We cannot guarantee the complete security of information against unauthorized access.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services or legal requirements. Any updates will be posted on this page with a revised version number and date.
Last updated: December 2024